How to reach us, and who answers.
Last updated: August 2026
Vishal Arya
Bodhya is operated by Vishal Arya, an individual based in Bihar, India.
A full postal address is available on request for any formal or legal correspondence — write to the email above.
Vishal Arya
In compliance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and the requirements applicable to online payment collection, this officer handles complaints relating to this website, contributions made through it, and the handling of your personal data.
Bodhya is operated by an individual, so the Grievance Officer and the operator are the same person. Complaints are handled directly, without an internal escalation tier — see the external escalation routes below.
General enquiries
For anything about our programmes, workshops, or partnerships, email [email protected]. We aim to reply within 5 business days.
You can also reach us through the Join page if you are a student, mentor, or educator looking to get involved.
How complaints are handled
Raise it
Write to the Grievance Officer at the email above with a description of the issue, and — for a payment complaint — the transaction ID, date, and amount.
Acknowledgement
We will acknowledge your complaint within 5 business days of receiving it.
Resolution
We will investigate and communicate an outcome within 30 days of receiving the complaint, as required under the Information Technology Rules.
If our resolution does not satisfy you
You are not limited to us. You may escalate independently:
Payment complaints
Payments are processed by Razorpay Software Private Limited. If your complaint concerns a payment that failed, was debited twice, or was not credited, contact us first using the details above — we can trace the transaction and initiate a refund where eligible under our Refund & Cancellation Policy.